Part B: Returns Policy

We want our customers to love the items they purchase. Therefore, should you wish to return your unworn items, we will be happy to provide you with a refund.
Simply follow these steps:

1. Check that items are not sale items, earrings, veils or headpieces.
2. Ensure items are in original condition and packaging and that they have not been damaged or worn.
3. Return items with proof of purchase within 14 days of purchase by posting via a trackable postage service (e.g. Express Post or Registered Post) to:

Returns
Bluebell Bridal
Level 1, 141 Flinders Lane
Melbourne VIC 3000

Except as required by law, refunds cannot be given if the above conditions of refund have not been met.
You are responsible for any costs incurred (including postage costs) in returning the item(s).
Refunds will be issued minus a 10% restocking and handling fee.

You will be notified by email once your return has been received and processed.
Bluebell Bridal may record images and/or videos of items before they are sent to you in order to establish that items are not flawed.

If your return request relates to a warranty claim, please contact us directly at: office@bluebellbridal.com.au.

DUE TO HYGIENE REGULATIONS, ITEMS SUCH AS EARRINGS, VEILS AND HEADPIECES ARE EXCLUDED FROM ANY REFUND/EXCHANGE.